Welcome to MOSILK. By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully before using our services.

1. General

These Terms & Conditions apply to all visitors, users, and customers who access or make purchases from the MOSILK website. By using this website, you agree to comply with these terms.

MOSILK reserves the right to update, modify, or change these terms at any time without prior notice.

2. Product Information

We strive to ensure that all product descriptions, images, and information on our website are accurate. However, slight variations in product appearance, packaging, or color may occur.

MOSILK products are intended for cosmetic use only. Results may vary depending on individual skin types.

3. Orders & Payment

Orders placed through our website are subject to acceptance and availability.

We currently offer Cash on Delivery (COD) as a primary payment method in Pakistan. MOSILK reserves the right to cancel or refuse any order if necessary.

4. Shipping & Delivery

Delivery times may vary depending on location, courier services, and public holidays.

While we aim to deliver orders within the estimated time frame, delays may occur due to circumstances beyond our control.

5. Refund & Returns

MOSILK offers a 7-Day Money Back Guarantee.

Customers may request a refund within 7 days of receiving the order, even if one mask has been used. Remaining masks must be returned in their original packaging.

To request a refund, please contact us on WhatsApp: +92 321-000-3705 within 7 days of delivery. Our team will guide you through the return process.

Refund requests made after the 7-day period may not be eligible.

6. Product Use

Customers should follow the usage instructions provided with the product. MOSILK is not responsible for any adverse reactions caused by misuse or failure to follow instructions.

If you have sensitive skin or known allergies, we recommend performing a patch test before full use.

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and product designs, is the property of MOSILK and may not be copied, reproduced, or used without permission.

8. Limitation of Liability

MOSILK shall not be held liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or website.

9. Privacy

Any personal information provided through the website will be handled according to our Privacy Policy and used only to process orders and improve customer experience.

10. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

WhatsApp: +92 321-000-3705

Terms & Conditions