Returns & Refunds policy

We offer a 7-Day Money Back Guarantee to ensure you can try MOSILK with confidence.

Eligibility for Refund

• You may request a refund within 7 days of receiving your order.

• Refunds are allowed even if one mask has been used.

• The remaining masks must be returned in their original packaging.

Refund Process

• To request a refund, please contact our support team on WhatsApp at +92 321-000-3705 within 7 days of delivery.

• Our team will guide you through the return and refund process.

Important Notes

• Refund requests made after 7 days of delivery may not be eligible.

• Customers may be responsible for return shipping costs, unless the product was damaged or incorrect.

Your satisfaction is important to us, and we aim to make the process simple and transparent. ✨

Returning Goods

You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:

Contact us for Address

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail mosilkofficial@gmail.com